Track your order
Once a shipping label has been created we will email you a copy of the tracking details.
Alternatively local deliveries will be scheduled directly with yourself.
Add or edit a delivery address
You can do this when you receive your payment phone call before we dispatch your order. Alternatively you can call or email us 0117 9683702 firstname.lastname@example.org
Edit your card payment details
You can do this when you receive your payment phone call before we dispatch your order.
All Credit and debit cards accepted
How do I cancel my wine plan
Please email or call us 0117 9683702 email@example.com
1 months notice after the initial 3 months of membership.
Change your plan details
Simply send us an email and we will update your preferences from frequency to wine styles. firstname.lastname@example.org
Returns and refunds
This can be done via our Stoke Bishop store. Simply drop in and we will happily refund or exchange any un opened bottles.
Corked or faulty wines
From time to time this does happen, if you can provide us with details of the item we can arrange a refund.
Guide to ordering our wines without the fuss
Don’t worry if this is your first time, it is really easy! Just fill out our quick questionnaire and we will do the rest.
Guide to ordering anything seen on our website or anything you might like us to obtain
If there is any products you desire to order just call us on 01179683702 or email us email@example.com